Contact Us
IF YOU ARE LOOKING FOR ORDER ETA'S (estimated ship dates), PLEASE LOGIN TO YOUR ACCOUNT AND CHECK THE ORDER STATUS THERE BEFORE CONTACTING OUR SUPPORT STAFF!!!!
https://throtl.com/account/login
Most of the answers to our commonly asked questions can be found in our help center. Please visit the Help Center here before contacting our support team.
https://throtl.zendesk.com/hc/en-us
Not finding what you are looking for? Please click the link in the bottom right corner of our page, and type in any question you may have. The system will navigate you through getting to the correct department and ensure you get the fastest possible service. This is the fastest way to get service and even has live chat functionality where you can speak directly with a representative.
Phone:
If you have not been able to find the answers you are looking for by using our help center and have already used our live chat widget, Email Us:
Parts: support@throtl.com (DO NOT EMAIL US UNTIL YOU HAVE CONTACTED OUR LIVE CHAT LOCATED ON THE BOTTOM RIGHT OF THE PAGE )
Apparel and Merchandise: merch@throtl.com
Brand Inquiries: info@throtl.com
Customer Car Work: Got a cool car you think we'd be interested in working on? Fill out the form below and someone will get back to you if we are interested in taking on your project!
https://forms.gle/LkguryH8wWwFr9GD9
Will call temporarily halted due to COVID-19.
RETURNS:
https://throtl.com/policies/refund-policy
CANCEL REQUESTS:
https://throtl.com/pages/order-cancellations
Mailing Address
throtl Inc302 Washington Street #102
San Diego, CA 92103