Shipping Policy

1. Processing Time:

  • Orders are typically processed and shipped within 1-2 business days of receiving payment confirmation. Please note that processing times may vary during peak seasons or due to unforeseen circumstances.

2. Shipping Methods:

  • We offer a variety of shipping options to accommodate your needs, including standard ground shipping, expedited shipping, and international shipping. The available shipping methods will be displayed during the checkout process.

3. Shipping Rates:

  • Shipping rates are calculated based on the weight of the package, destination, and selected shipping method. You can view the shipping costs for your order during the checkout process before finalizing your purchase.

4. Delivery Time:

  • Delivery times vary depending on the shipping method selected and the destination of the package. While we strive to deliver your order as quickly as possible, please note that transit times may be affected by factors beyond our control, such as weather conditions or carrier delays.

5. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking number to monitor the progress of your package and estimate its delivery date.

6. Shipping Restrictions:

  • Certain automotive parts may be subject to shipping restrictions or regulations imposed by local authorities or carriers. It is your responsibility to ensure that the items you are purchasing comply with any applicable shipping restrictions in your area.

7. Damaged or Lost Shipments:

  • In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund as quickly as possible. If you opted in for Extend Shipping Protection you can file the claim yourself and have a replacement on order in as little as 1 business day in most cases.

    For more information on Extend, click here:
    https://throtl.zendesk.com/hc/en-us/articles/24613382971668-Lost-Stolen-or-Damaged-Package

8. International Shipping:

  • For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are determined by the destination country's customs office and are the responsibility of the recipient.

9. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delays or misdelivery of your package. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

10. Shipping to P.O. Boxes: - We are able to ship to P.O. boxes for most orders. However, certain oversized or hazardous items may not be deliverable to P.O. boxes. Please contact us if you have any concerns regarding shipping to a P.O. box.

11. Contact Us: - If you have any questions or concerns regarding our shipping policy or your order, please don't hesitate to contact our customer service team. We are here to assist you and ensure that your shopping experience with us is exceptional.

Note: This shipping policy is subject to change without prior notice. Please refer to the most recent version of our shipping policy on our website for the latest information.