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How Long Is the Warranty?Lifetime limited warranty for HumidiPro Case covering cracking, chipping, hinges, and latches.
2-year warranty for HumidiPro Case interior including instrument supports and hygrometer.
1-year warranty for HumidiPro Case Cover covering workmanship or parts damage, excluding zippers.
1-year warranty for HumidiPro "Ultra" Case Cover covering workmanship or parts damage, excluding zippers; 3-year warranty for heating pad, 1-year warranty for wall adaptor.
1-year replacement warranty for ThermalPro Woodwind Warmers including warmer tube, cover, battery pack, and charger; 3-year warranty for heating unit.
1-year free replacement warranty for ThermalPro A.C. Wall Adaptor and temperature controller.

What's Covered The warranty covers defects in materials and workmanship for various components of the products, such as cracking, chipping, and damage to hinges and latches for the HumidiPro Case. It also includes coverage for parts and workmanship damage for case covers and instrument warmers. Specific components like heating pads and temperature controllers are also covered under their respective warranties.

What You're Entitled To If a warranty claim is approved, the customer is entitled to repair or replacement of the defective part at no charge, except for shipping costs to and from the shop. In cases where only a replacement part is needed, it will be shipped to the customer for self-installation. For certain products, free replacement is provided within the warranty period.

Exclusions & Special Conditions The warranty does not cover zipper damage on case covers due to overloading. Battery replacement for hygrometers is also excluded. Customers are responsible for shipping costs associated with warranty claims. The warranty is limited to the original purchaser and may require proof of purchase. There are no specified geographic restrictions or transferability conditions mentioned.